Yeah, I know. Many businesses claim to have "great customer service," and that may be their sincere intention. But what does that actually mean to your potential customers?
We've all lived the nightmare of trying to deal with customer service on the phone. Well, this encounter sums it all up.
This guy wants to cancel his cable service with Comcast, but the operator is anything but cooperative. Take a listen to this amazingly maddening call and how unhelpful the representative is...